TERMS OF SALES


Prices

Sale prices are inclusive of Danish VAT.

Sale price is included shipping in DK for purchase over 300 DKK.

Shipping cost for EU costumer 100 DKK.

Any local taxes and fees etc. to be paid upon receipt of the delivery is the buyer (B2B) responsibility.

Any local taxes and fees etc. to be payd upon receipt of the delivery is the customers responsibility.

Placing order

By placing an order you are offering to purchase a product on and subject to the following terms and conditions.

In order to buy our products you must be possess a valid credit or debit card issued by a bank compatible with our company. We retain the right to refuse any request made by you the buyer.

When placing an order you undertake that all details you provide to us are true and accurate. You are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

When we receive your order, you will receive an acknowledgement via e-mail of your purchase, sales prices etc. Your transaction will be accepted when we send you a confirmation via e-mail that your order has been dispatched to you.

Delivery time / Availability

All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and there are no guarantees as to delivery times.

We will work diligently to ensure that all details, descriptions, and prices which appear on this website are accurate. If we discover an error in the price of items, which you have ordered, we will inform you of this as soon as possible. At the time of an error we will give you the option of reconfirming your order at the correct price or declining your purchase. If we are unable to contact you in 3 days, we will terminate the order. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Products will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

Cancellation



Items may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for the payment.

Complains

Do you want to complain about our products please feel free to write to our mail address forsnome@forsnome.com

A complaint about a product or service purchased from us may be submitted to the Competition and Consumer Authority's Center for Complaint Resolution, Carl Jacobsen Vej 35 2500 Valby. You can complain to the Center for Complaint Resolution via www.forbrug.dk.
European Commission's online complaint portal can also be used when filing a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints lodged here - http://ec.europa.eu/odr. When filing of a complaint enter our e-mail address forsnome@forsnome.com